Shipping Policy
Thank you for choosing our home organization essentials. We are committed to providing you with reliable, efficient shipping services to ensure your hangers, clothes drying racks, and laundry baskets arrive safely and on time, no matter where you are. This Shipping Policy outlines all details regarding order processing, delivery timelines, shipping costs, and other important information to help you understand what to expect when shopping with us.
All orders are processed Monday through Friday, excluding weekends and major holidays. Please note that orders placed after our daily processing cutoff time will be processed on the next business day. Processing times typically range from 1 to 3 business days, during which we carefully inspect, package, and prepare your items for shipment. Given the varied sizes of our products—from compact hangers to larger, foldable drying racks—we take extra care in packaging to prevent damage during transit, using protective materials to ensure your items arrive in perfect condition.
Shipping timelines vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 3 to 7 business days for domestic destinations, while expedited shipping options (if available) can deliver your order in 1 to 3 business days. For international orders, delivery times may range from 7 to 21 business days, depending on customs processing and the destination country’s postal service. Please keep in mind that these timelines are estimates and may be affected by unforeseen circumstances such as weather conditions, carrier delays, or high order volumes during peak seasons.
Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping destination. During the checkout process, you will be able to view the exact shipping cost before completing your purchase. We occasionally offer free shipping promotions for eligible orders, which will be clearly indicated on our website. Please note that free shipping promotions are typically applicable to standard shipping only and may have minimum order value requirements, which will be specified in the promotion details.
Once your order has been shipped, you will receive a shipping confirmation notification with a tracking number (if available for your shipping method and destination). This tracking number will allow you to monitor the status of your delivery in real time, from our warehouse to your doorstep. Please allow 24 to 48 hours for the tracking information to update, as it may take some time for the carrier to scan and process your package after it has been picked up.
We strive to ensure that every order is delivered accurately and in excellent condition. However, if your package arrives damaged, missing items, or incorrect, please inspect the package and its contents immediately upon delivery and contact us as soon as possible to resolve the issue. We may require photos of the damaged items or packaging to assist with processing your claim and providing a timely resolution, such as a replacement or refund.
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s government. These charges are not included in the shipping cost or order total and will be collected by the carrier upon delivery. We are not responsible for delays caused by customs processing, and we recommend checking with your local customs office for more information on potential charges before placing an international order.
We reserve the right to modify this Shipping Policy at any time, and any changes will be posted on our website. If you have any questions about our shipping process that are not addressed here, please refer to our FAQ section or reach out for further assistance. Our goal is to make your shopping experience as smooth as possible, from the moment you place your order to the moment your new home organization essentials arrive at your door.